1 in customer service !
Welcome to Fear Not Tarantulas, Inc.!
Thank you for visiting Fear Not Tarantulas!
Knowing what to expect after we receive your order will help you be more confident about your purchase. We know ordering live creatures can be a little unnerving, and if this is the first time ordering from Fear Not, you may have many questions.
We have delivered tens of thousands of tarantulas safely all over the country and continue to set the standard for ensuring both smooth transactions and safe deliveries.
We consistently follow a process that you can count on.
Adding to your order. You can add to your order as long as it is not within 24 hours of being shipped. We will ship everything you order together for one shipping fee. To do this, simply create another order and at checkout choose the third shipping option "Add this order to my previous order that has not yet shipped and ship them together". If you make an additional order within 24 hours of the time we ship your order, it is possible that it we might not b
e able to include it.
Packing your order. We pack orders the same day they are
shipped, not the night before. Packing the day of shipping limits the time they are in the box. We drive the packed orders directly to our FedEx hub the evening they are packed so there is a little less handling and transferring from one truck to another.
Our labels. Each spiderling will come with a printed label with both the scientific and common names on them. These labels are removable, so they should come off the shipping vials easily for re-use.
Molt dates. If we have had a spiderling long enough, and it is over about 1 1/2", we will likely include a piece of white electrical tape on the shipping vial with the last molt date on it.
Terms of Service. It is important to take a look at our Terms of Service so you will have a good understanding about what is covered under our Live Arrival Guarantee.
We will send an email, Facebook Messenger or Webpush when product available. Your email address will not be shared with anyone else.
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