The answers to many questions can be found on our Terms of Service page and your order confirmation email (if you have placed an order). We receive an overwhelming number of emails, so we ask that you please seek the answer to your question on our Terms of Service page, from the FAQ below, or in your order confirmation email if you have placed an order. If you do not see the answer, then please proceed with the contact form below.
ADDING TO YOUR ORDER: You can add another order that will be shipped with your previous order up to 24 hours before the day we ship your tarantulas (not delivered). Just choose “add this order to my previous order” as the SHIPPING METHOD at checkout and we will ship all your orders together for one shipping fee.
REGARDING FEMALE TARANTULAS: When we have sexed spiders, we list them as male or female on our site – otherwise they are unsexed. Asking for a female spiderling is always going to have the same answer – that when we are able to sex them we list them as such. Most tarantulas sell before they have grown to a size large enough for us to sex their molts.
ADVICE ABOUT WHICH SPECIES TO GET: It always brings us joy when someone makes us part of their first tarantula buying experience. We enjoy discussing the many species available and the care involved in keeping them. It is a good idea to get to know some of the species, see how they move and respond, and learn about the care involved in taking care of them. We have general information on our “Species Descriptions” page. A great place to learn about many species is tomsbigspiders.com. Take a look at the many videos available on YouTube from Tom’s Big Spiders. Are you nervous about taking care of a small spiderling? You will want to check out The Ultimate Tarantula Sling Guide.
LOOKING FOR YOUR SHIPPING DETAILS, TRACKING, or an order confirmation? Please check your SPAM folder before contacting us.
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We are happy to answer questions but please state your name in the email so we know who we are speaking with.
Email: [email protected]